世界零售银行报告2012.pdfVIP

C叩gemini t画画S Ul ll JU .I HN. Ol O‘ .OU Tl OUlcrN ‘ Preface Capgemini and Efma afe pleased to p陀sent the 2012 防衍ld Retai!Bar， μπg Report Retail banks around the world are stru距ling to maintain their ∞mpetitiveness in the face of severe ex阳nal challenges , Massive debt loads afe threatening the global economy,while stringent r喀ulations put in place as a result ofthe fìnanαal crisis of 2008 afe staunchir毡 traditional re 吧 streams, Cu式omers ， still distrustful ofthe industr