6SIGMA GB 定义培训课件PPT D04 專案構想.pptVIP

Breakthrough Management Group Breakthrough Management Group Version 1.0 D4 - 產生 Six Sigma 專案構想(Generating Six Sigma Project Ideas) 產生專案的機會 大的藍圖 責任由資深管理團隊. 策略選擇 最大的問題或是機會 合宜的順序安排 產生 Six Sigma 專案 構想 6 σ專案的選定評估表(from BSC) 練習 –產生專案構想 在4-5組中工作 利用之前的投影片中的 3 個項目製作一份8-10個專案構想的表單 講述一個適當的商業策略專案構想 進一步調查研究商業規則和其他的流程資料，並將每一個可用的構想依序列表。 利用圖表的搭配來記錄你的專案構想及準備課後的報告作業 保存你的表單以便之後進一步的課程活動 External Sources Internal External Sources Internal Sources Voice of Customer Voice of Market Comparison with Competitors Areas where Customer Needs are not being met? Trends in Market Industry that need response? Counter competitive strategies? Where are we behind Competition? Customer Surveys Market Share Trends Focus Groups Competitive Studies Product Returns Warranty Claims Benchmark Studies Trade Business Articles Feedback from Sales People Business Metric Examples Challenges to Meeting Business Objectives What are Barriers to Strategic Objectives? New Acquisitions Needing Integration? Are New Products or Services being Launched Balanced Scorecard Cost Trends Structure Annual Goals Objectives Inventory Trends Major Delays CTQ Flow Down Business Level Metrics vs. Goals New Acquisition Business Level Metrics New Product Launch History Cycle time Vendor Performance Metrics Business Metric Examples Voice of Process Voice of Employees High Defect Rates? Obvious Waste? High Costs Consumption? Employee Turnover? Frustrations? Problems with Recently Launched Products ? No Process Defined? Constant Process Tweaking and Fire fighting? Material Balance Studies Employee Surveys Scrap Reports Employee Turnover Yields Trend Graphs Process Maps Defective Pareto Charts Process Analysis Cost Trends Pareto Analysis Downtime Reports Cycle Time Data (baseline) Write -offs Business Metric Examples Voice of Customer Voice of Market Comparison with Co