(精编)Improving the reliability of care in high risk areas教学课件.pptVIP

Lothian Practice Experience “The care bundle was useful because it identified gaps” “You can see week by week, month by month, whether or not you are showing any improvement, we seem to be improving and that’s good” Successes - Improved: Patient Care Systems Knowledge, Skills Attitudes Safety Culture Team-working Patient Involvement Less Stress Efficiency Less Stress for some staff in their job “Staff member X who manages the register and the recall for these patients, it caused her an enormous amount of stress prior to the programme” “ Now that the programme is much more streamlined and