试谈4s店的营销策略.docVIP

浅谈4S店的营销策略 摘 要 自20世纪90年代以来，我国经济处于快速发展之中，作为身份和地位象征的汽车已开始大量进入家庭。1999年后，汽车4S店在中国各地像雨后春笋般出现。汽车4S店的竞争也越来越越激烈。为了能在竞争中谋得生存和发展，对汽车4S店的营销策略研究显得尤为重要，通过对4S店的考察分析发现，4S店除了加强售后服务增加利润之外，形成规模效益和稳定的客户群体也成了目前4S店可持续发展的主要途径。在短时期内提升销售人员和服务人员的素质，使其成为高素质的职业经理人和职业化的员工，和不断完善服务体系，不断推出新的优惠活动，提出相应的产品策略、价格策略、分销策略、促销策略、网络营销的发展策略、汽车售后服务策略和竞争策略是汽车4S店首要做好的工作。[关键词]? A汽车；4S店 ；营销策略Abstract： Since the 20th century of the 90s, our economy is in rapid development, identity and status as a symbol of a large number of cars have begun to enter the family. In 1999, the automobile 4S shops in various parts of China as there mushroomed. More and more intense competition happened in 4S shop car. To be able to match in the competition for survival and development of automotive shop 4S study of marketing strategy is particularly important, through analysis of 4S found that inspection shop, 4S stores in addition to strengthening the after-sales service to increase profits, the formation and stability of economies of scale to customers groups 4S store at present has become the main way to sustainable development. Sales staff in a short period of time and services to enhance the quality, making it a highly qualified professional managers and professional staff, and constantly improve the service system, has introduced a new concessionary activities, the corresponding product strategy, pricing strategy, distribution strategy, marketing strategy, network marketing strategy, automotive after-sales service strategy and competitive strategy is the primary vehicle to do a good job 4S shop work.。 [Key words] ?Car；4S shop； Marketing Strategy……….. 第一章　4Ｓ店的起源．．．．．．．．．．．．．．． 第二章　我国汽车销售4S店现状我国轿车销售4S店现状 我国汽车4S营销模式的主要问题 问题分析及主要对策 第三章汽车4S店的营销策略3.1产品策略3.2价格策略3.3分销策略3.4促销策略汽车网络营销的发展策略结 论.. 致 谢...4S店是汽车市场激烈竞争下的产物。消费者需求的多样化，使得原有的代理销售体制已不能适应市场的形式。而4S店现代化的设备和服务，高度职业化的气氛，保养良好的服务设施，充足的零配件供应，迅速及时的跟踪服务体系，都对消费者来说是致命的吸引力。因此，4S的销售模式在发达国家受到汽车生产厂商和顾客的青睐，风靡一时。所谓汽车4S店是指：整车销售（sale），备件供销（sparepart）,售后服务（service）,