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品质管理 Introduction to Design for Si Sigma IDOV product development process
Identify: DFSS Project Charter IDOV_Tech_11_Identify_Charter_0303_V2 - Copyright (c) 2002-03 Rath Strong, a Division of Aon Consulting. Introduction to Design for Six Sigma The IDOV Product Development Process Learning Objectives After the course, the candidate should be able to Describe the difference between DFSS and Six Sigma Outlines the IDOV methodology and the focus of its phases Identify Phase Design Phase Optimize Phase Verify Phase Three Dimensions of Six Sigma Measure of Customer Needs In Six Sigma glossary, characteristics that drives for customer satisfaction are called Critical to Quality (CTQ) The performance in CTQ is represented by Sigma Score which is the minimum distance between the specification line and mean in terms of standard deviation. This provides a unified measures of performance to customer satisfaction Traditional Six Sigma DMAIC Traditional Six Sigma (Waste Elimination Variation Reduction) focuses on fixing existing, troublesome processes. Six Sigma is a structural improvement methodology which go through five phases, namely Define Phase Measure Phase Analyze Phase Improve Phase Control Phase The improvement objective can be achieved through mean shifting and reduction of variation DFSS vs. DMAIC While traditional Six Sigma projects achieve breakthrough improvement at the beginning, there is still a performance obstacle that DMAIC methodology cannot breakthrough with it. These obstacles are due to technology and design limitations. In general, it is, on average, is around 5 Sigma Breakthrough these obstacles by DMAIC requires huge efforts and cost, with minimal gains ( and even no gain ) DFSS helps to breakthrough these obstacles by design in the quality to the product or service, not by inspection and control Same as Six Sigma DMAIC, DFSS also using Y=f(X) to improve performance. BUT it also use this to PREDICT the product and service performance. DFSS vs. DMAIC Design for Six Sigma (DFSS) New product or service devel
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