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Business Intelligence Center of Excellence for IT at Bellevue College IT-enabled business decision making based on simple to complex data analysis processes Database development and administration Data mining Data queries and report writing Data analytics and simulations Benchmarking of business performance Dashboards Decision support systems What is Business Intelligence (BI)? Make more informed business decisions: Competitive and location analysis Customer behavior analysis Targeted marketing and sales strategies Business scenarios and forecasting Business service management Business planning and operation optimization Financial management and compliance Why BI? Through 2012, more than 35 % of the top 5,000 global companies will regularly fail to make insightful decisions about significant changes in their business and markets By 2012, business units will control at least 40% of the total budget for BI By 2010, 20% of organizations will have an industry-specific analytic application delivered via software as a service (SaaS) as a standard component of their BI portfolio In 2009, collaborative decision making will emerge as a new product category that combines social software with BI Platform capabilities By 2012, one-third of analytic applications applied to business processes will be delivered through coarse-grained application mashups Gartner Research, Jan 2009, /it/page.jsp?id=856714 Gartner Reveals Five Business Intelligence Predictions for 2009 and Beyond Database systems and database integration Data warehousing, data stores and data marts Enterprise resource planning (ERP) systems Query and report writing technologies Data mining and analytics tools Decision support systems Customer relation management software Product lifecycle and supply chain management systems Technologies Supporting BI Leveraging new Web 2.0 technologies to: Enhance the presentation layer and data visualization Provide information on-demand and greater customization Increase a