《商务英语综合教程》（中级）Unit 10Stress.ppt

Business Skills 1. Identify/describe stress symptoms; 2. Assess impact of stress on work performance; 3. Handle/tackle/manage stress. Business Actions 1. Identifying the risk factors of stress; 2. Collecting data; 3. Evaluating the risks; 4. Designing a tailored "Managing Pressure" programme. Section B Consolidation Exercises Task One Translation Please translate the following sentences into Chinese. 1. It is thus very essential to have effective stress management strategies in an organization so that the harmful effects of stress on the employees as well as their performance can be reduced and controlled. 2. There are various expectations which the family members, peer, superior and subordinates have from the employee. Failure to understand such expectations or to convey such expectations lead to role ambiguity/role conflict which in turn causes employee stress. 3. People facing stress concentrate more on the repulsive feelings and emotions rather than on the work/job at hand and consequently their work performance suffers. 4. Stress cases do exist, but we felt that a programme that inspired leaders to focus on the wellbeing of their people would lead to greater levels of engagement. 5. A recent survey of employees indicated that more than 40% believed that the Health & Wellbeing programme has had a positive impact on their life outside of QVC. Section B Consolidation Exercises Task One Translation Please translate the following sentences into Chinese. 1. 那么在组织内部进行压力管理就显得尤为重要，有效的压力管理策略可以减少和控制压力对员工的有害影响。 2. 员工的家人、同事、上司或下属都会对他有各种各样的期望，不了解这些期望，或不能把这些期望表达出来，都会导致员工的角色模糊或角色冲突，从而给他造成压力。 3. 人们心里有压力，就会产生排斥情绪，无法把注意力集中到手头工作，从而影响工作表现。 4. 员工有压力的情况确实存在，但我们觉得一项举措（计划/项目），如果能够让领导者关注了员工的身心健康，一定会让员工工作起来更加投入。 5. 最近的一份员工调查显示，有超过40%的员工认为QVC的“健康计划”对他们工作之外的生活有着积极影响。 Task Two Make A Stress Assessment After this unit, you are expected to make a stress assessment on your organization members and propose actions to be taken to control the stress. Now your can work with your