商务英语写作实用教程unit12.pptx

商务英语专业 ——商务英语写作;Overview（概要）;In Training Site, you will learn: （在“实训场”中，你将学会）： 1. to use essential expressions and functional sentences used in a report and a proposal（使用商务报告和商务建议书中必需的表达语和功能句） 2. to grasp function and usage of Noun Clauses（掌握名词性从句的功能及用法） 3. to write a business report（撰写商务报告） 4. to write a business proposal（撰写商务建议书）;Section I: Mini-Class; You are the assistant to the HR director in Pearson, and your department is carrying out an investigation about staff complaints. The following line chart A shows the staff salary and working pressure in Pearson and its competitors. The chart B shows the result of staff satisfaction survey. Using all the information, write a report.; Report on Staff Complaints Introduction This report sets out to review staff complaints and suggest ways to handle relevant issues. Findings According to the statistics, a high proportion of staff complained that the rival companies offer more attractive salary than us, although our staff are under higher working pressure. After careful research, we have concluded that our pay level is basically 10% less than that of our competitors. Some employees make complaints that current computer system is outdated, hence unable to handle larger amount of work done on them. In addition, poor lighting in communal areas, such as cafeteria and offices is also highlighted. ; Conclusion Inefficient working performance is resulted from employees’ dissatisfaction. Recommendations I strongly suggest that we revise current pay to the level consistent with that in the industry. Meanwhile, we should introduce the latest computer system and update the lighting equipment to improve working efficiency.;Follow-up Exercises Ex.1: Please take some notes on “How to write a business report”. Ex.2: Please work in pairs and brainstorm a simulated role-play. Role 1 is Mr. Woody, a writing instructor. Role 2 is Angle, a student. In this