企业协作与社交网络应用 The+State+Of+Collaboration+And+Social+Software+Adoption+2010.ppt

Thank you TJ Keitt +1 617.613.6403 tkeitt@ Twitter: tjkeitt Source: WD Investigations (/userimages/person-at-computer-collaboration-tools_id380635_size480.jpg) * Entire contents ? 2010? Forrester Research, Inc. All rights reserved. * Entire contents ? 2010? Forrester Research, Inc. All rights reserved. May 3, 2010. Call in at 12:55 p.m. Eastern time Teleconference The State Of Collaboration And Social Software Adoption: 2010 TJ Keitt Analyst Forrester Research Collaboration and social technologies that gained traction during the recession will maintain their momentum for the foreseeable future. Agenda Businesses large and small embrace collaboration software. Social software emerges as a platform for information broadcast. Vendors crowd the marketplace trying to capitalize on the need for collaboration. Businesses large and small embrace collaboration software. Social software emerges as a platform for information broadcast. Vendors crowd the marketplace trying to capitalize on the need for collaboration. Agenda For the technology industry, 2009 was a bleak year Source: April 8, 2010, “US And Global IT Market Outlook: Q1 2010” Forrester report However, collaboration software deployments grew between 2008 and 2009 The number of firms reporting that they adopted collaboration software rose from 61% to 68%. Why? A globally distributed, increasingly mobile workforce requires tools to stay connected. There’s an increasing need to traverse the firewall to work with partners and suppliers to meet customer needs. There’s a sustained emphasis on efficiency in how the business is run (e.g., reduced travel, green business practices). As we enter a recovery, these trends persist, meaning collaboration will be just as important. So what is “collaboration software?” Forrester classifies four categories The business world has started to leverage multiple tools for collaboration Email remains the foundation piece to a business’s collaboration suite 65% of firms sup