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Task Analysis Through Cognitive Archeology, The Handbook of Task Analysis for HCI, Eds文档
Task Analysis through Cognitive Archeology.
Frank Spillers1
Experience Dynamics
1Experience Dynamics, 809 NE Imperial Avenue Portland, Oregon 97232.
Email : frank@
Analysis and observation of the user’s task domain unveils a window of
understanding into the behavioural patterns, contexts and scenarios that are
required and utilized by users to attain success in completing a task. Task
Analysis (TA) forms the foundation for interaction, behavior and usage since
prioritisation of design elements is a serious issue for both users and
designers.
Successful User Interface (UI) designs often utilise insight into tasks by
studying user interactions, intentions, and expectations. User interaction itself
amounts to the interplay of cognition and information processing as
embodied by task routines or sequences that are commonly captured in a TA.
This chapter will focus on procedures for uncovering cognitive processes
relative to user goals and tasks including decision-making systems, the
impact of information overload on screen display, and the significance of
user roles to tasks. The notion of a “cognitive archeology” as a means to
investigating task cognition will be explored and explained as a novel best
practice in TA.
“Cognitive archeology” or the capture of cognitive processes required and
utilized by users for task completion offers a necessary insight into the
interchange of co
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