problemsolving汇.pptVIP

Blue Hat - Process Sums up what is learned. Organization of thinking. Thinking about the thinking process (Reflection).  Examples: Set the agenda. Suggest the next steps. Ask for other hats. Ask for summaries, conclusions, and decisions. Meta-Cognition Hat Sequence Use – Seeking an Idea White Gather available information. Green Explore and generate alternatives. Yellow Assess the benefits and feasibility of each alternative. Black Assess the weaknesses of each alternative. Green Further develop the most promising alternatives and make a choice. Blue Summarize and assess what has been achieved so far. Black Make the final judgment on the chosen alternative. Red Find out the feelings on the outcome. Sequence Use – Reacting to a Presented Idea Red Find out the existing feelings about the idea. Yellow Find out the benefits in the idea. Black Point out the weaknesses, problems and dangers in the idea. Green See if the idea can be modified to strengthen the yellow-hat benefits and to overcome the black-hat problems. White See if available information can help in modifying the idea to make it more acceptable. Green Develop the final suggestion. Black Judge the final suggestion. Red Find out the feeling on the outcome. Sequence Use – Short Sequences Yellow/Black/Red: Quick assessment (idea) White/Green: Generate ideas Black/Green: Improve an existing idea Blue/Green: Summarize suggest alternatives Blue/Yellow: Any benefits? (e.g. the idea) Etc… “...Be open-minded and creative about the sequence use, too!” Kanaidi, SE., M.Si kana_ati@ LEADERSHIP SKILL For SUPERVISOR (Advance) Training Bandung, 17-18 Maret 2010 Scenario More employees are failing their jobs this year compared to last year. Who is to blame? Managers’ Perspective? Employees KNOW NOTHING! They are both LAZY and STUPID! What a perfect combination to become an employable graduate! Yeah! Blame it on us! Problem Solving 3. Problem Solving Process 4. Problem SolvingTools What is Problem Solving? 2.