一个标准解决问题方法.pptVIP

Obtain Relevant Facts Relating to the Standard Extent: Seek facts relating to when the standard is achieved and when it is not Define important details about the current situation vs. the standard situation What’s different? How often? When is the problem occurring (not occurring)? Where is the problem located (not located)? Find the POC (point of cause) What’s changed? When did it start? What is the trend? * PDCA REPORT FORMAT PLAN - PRESENT SITUATION (Should be DETAILED and FACT-FILLED) Standard PU shift changeover time target is 15 minutes Current Situation Changeover time has averaged 25 minutes over 45 days (Oct. 15 – Nov. 30) Discrepancy Changeover is 10 minutes longer than target Extent Both shifts for at least 45 days, different operators, different machines Rationale Productivity loss of 450 minutes (7.5 hours) over 45 day period – can not meet needs of Stockfit (internal customer) * PDCA REPORT FORMAT PLAN - PRESENT SITUATION * PDCA REPORT FORMAT Theme Present Situation Countermeasure(s) Implementation Target Analysis Follow-Up Standard Current Situation Discrepancy Extent Rationale Do What To What How Much By When Potential Causes/ Investigation 5-Why Root Cause Analysis Short Term Long Term Recurrence Prevention Why Recommended What Where Who When What Where Who When Target Actual * PDCA REPORT FORMAT TARGET ACTIVITY * PDCA REPORT FORMAT PLAN - TARGET (Should be QUANTIFIABLE, MEASUREABLE, ACHIEVEABLE, TIME-BOUND ) Do What: (Action word - Increase, Reduce, Decrease) To What: (Object of the action - Focus Area) How Much: (Quantifiable measurement - relates to STANDARD) By When: (Specific date - month, day, year) * PDCA REPORT FORMAT PLAN - TARGET (Should be QUANTIFIABLE, MEASUREABLE, ACHIEVEABLE, TIME-BOUND ) Do What: Reduce To What: PU shift changeover time How Much: from 25 to 15 minutes (per changeover) By When: 12/15/2002 * PDCA REPORT FORMAT Theme Present Situation Countermeasure(s) Implementation