基于消费者权益保护的电信监管研究-公共管理专业论文.docx

公共管现硕士学位论文AbstractAs stated in the essay，the benefits of telecommunications consumers are centered on the services and prices while the features of its legal relations give rise to potential dangers that consumers rights are liable to be violated. Although the domestic tele-industry has under嚣。ne several reforms since the 90s of last century，the market is still more of a monopolized one. Monopoly groups such as China Telecom ，China Mobile still hold the m碍。rity of market shares. Based on the survey， the author analyzes various causes of injuries including the nonstandardized market ， the vague system，the absenceof main body ，the short唰 sighted and profit 咱enteredbehaviors and random 萨olici创.This article begins with the legal features on services of telecommunication and consumers of telecommunication ，studying ott the legal relationship between the government ，the operators of telecommunication ，the product of telecommunicate equipments ，the dealers of telecommunication and the consumers .Besides ，it analysesthe contract relation between the operators and the consumers of telecommunication. Because of the unequal position in the business ，the governments supervise seemsmuch necessary .The context poses in this extent the special expression of their general rights and the special rights ，and analyses the most phenomena that infringeon the rights of consumers in the society.we should put forward certain strategies to ensure consumers interests. This article designs a legal system on consumers rights protection on the basis of foreignlegislation: firstly，we must legislate for 而e protection of consumers rights ，部condly，the government must supervise the market order and the action of telecommunicate corporation in principal of open ，fair，justice and separation between government and ω叩oration ，and identify the legal status of the supervise agency.At last，the author reinforces that effective and practical