六西格玛的方法论.pptVIP

* * 38 * 38 * 38 * 38 * 38 * 38 * Six Sigma 方法論 Process Mapping 目 的 提出 Process Mapping 的概觀 展示 Process Mapping 方法的步驟 展示 Process Mapping 適用於Six Sigma方法論 制作 Process Mapping 的練習 Project Selection Define the project’s purpose and scope SIPOC Identify customers’ req. Project charter Gathering information on current situation Process mapping CE matrix FMEA MSA Use “Special Cause Strategy” Search for the causes Take immediate actions Prevent special causes from occurring Isolate the causes Verify impact/success (Before After) Preserve the lessons from efforts Control plans New procedure trainin