绩效管理咨询的方法的研究.pptVIP

Notes: Notes: Notes: Performance Management A Guide to Consulting June 2000 * Discussion Objectives Provide an overview of current thinking and trends Discuss what PM consulting is all about Review “what works and what doesn’t” Share Best Practices research Review some of the basic planning and project steps * Group Discussion Answer the following questions: 1. What is performance management? Why do companies have this process? 2. Why doesn’t it work so well? What makes it so difficult? * Performance Management Translates business vision and strategy in an actionable way by cascading goals throughout the organization Measures both what is done and how it is done Aligns Department goals with strategic business objectives Aligns individuals with the broader organizational/ team context Ensures the closest “line of sight” possible Source: Watson Wyatt Best Practices in Performance Management * Performance Consulting 1. Total Organization Cascading and Alignment Stakeholder Metrics 2. Employee Review Process Engagement and Accountability Growth and Achievements Two dimensions: * Performance Consulting Total Organization Performance Cascading and Alignment Stakeholder Metrics * The Key Questions of Business Planning Why does the company exist? Where is it going? Size ? Sales Markets ? Locations Products ? Competitive Challenges SBU Linkages How will it get done? Values and Operating Principles Technology ? Resources What must the company be very good at doing? How will progress and success be measured? Expectations of Stakeholders Company Performance Mission Vision of Future Strategic Organizational Goals Core Organizational Capabilities Balanced Scorecard * Business Plans are Developed by the Business Units Resource Requirements Industry Latin America Asia (Europe) Objectives of the business unit Objectives of the region Bottom-up-approach: Derivation of segment and corporate strategic plans and operating objectives from