酒店英文情景对话.docVIP

酒店英文情景对话 　　一、 Check in 　　1.C : Good afternoon , sir . Welcome to our hotel . May I help you ? 　　G: Yes. I booked a room one week ago . 　　C: May I have your name please , sir ? 　　G: John Smith. 　　C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correct ? 　　G: That’s it . 　　C: Would you please fill in this registration card , sir ? 　　G: Sure . Here you are. I think I’ve filled in everything correctly . 　　C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for you ? You are leaving on… 　　G: October 24. 　　C: May I see your passport , please ? Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars. 　　G: Yes, I’ll keep it with care , thank you . 　　C: I hope you enjoy yours stay with us. 　　2. C: Good afternoon, madam. Can I help you? 　　G: Good afternoon, I want a single room, please . 　　C: Have you made a reservation? 　　G: No, I haven’t. 　　C: How long do you want to stay? 　　G: Three days. 　　C: I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight floor. 　　G: Fine. 　　C: May I see your passport? 　　G: Of course. Here you are. 　　C: Thank you. Madam. Could you fill in this form, please? 　　G: Yes. Here it is. 　　C: Thank you, Here is your key. It’s Room 808 on the eight floor. 　　G: Thank you very much. Good night. 　　二、 Check out 　　1. C: Go