家电企业员工工作压力与心理资本 工作倦怠的关系分析-analysis of the relationship between job stress and psychological capital job burnout of employees in home appliance enterprises.docx

ABSTRACTThe Research is about electrical appliance enterprise employees working pressure, psychological capital and job burnout questionnaire, on the basis of analysis of electrical appliance enterprise employees work pressure, the relationship between among the psychological capital and job burnout, the psychological capital and employee’s work stress, psychologi cal capital and job burnout. And the psychological capital in the role of relationship between job stress and job burnout. Through this study, seeks to reduce the staff working pressure, job burnout, the effective ways to improve employees work efficiency , and create more value for the enterprise. The study found that electrical appliance enterprise employees work pressure and the overall situation of the psychological capital and job burnout in the medium level; Employees psychological capital overall situation and job stress overall situation and job burnout overall situation exists significant negative correlation relationship; Electrical appliances enterprise staff psychological capital can adjust the relationship between job stress and job burnout, t he electrical appliances enterprise managers can improve employees psychological capital to reduce employees job burnout status.Keywords: Electrical Appliances Enterprise Staff;Job Burnout;Psychological Capital;Work Pressure目录1绪论 11.1研究背景 11.2研究意义 21.3研究思路 31.4技术路线 31.5研究内容 41.6研究方法 51.6.1定性分析法 51.6.2问卷调查法 61.6.3数理统计法 61.7创新之处 61.7.1研究视角上的创新 61.7.2研究内容上的创新 62国内外研究现状 72.1工作压力研究综述 72.1.1压力的概念 72.1.2工作压力的概念 72.1.3工作压力研究文献综述 72.2.4工作压力的测量 102.2心理资本研究文献综述 132.2.1心理资本的定义 132.2.2心理资本研究文献综述 152.2.3心理资本的测量 172.3工作倦怠研究综述 182.3.1工作倦怠的概念 182.3.2工作倦怠相关的理论模型 192.3.3工作倦怠的测量 222.4工作压力与工作倦怠的关系研究 232.5工作压力与心理资本的关系研究 242.6心理资本与工作倦怠的关系研究 252.7工作压力、心理资本与工作倦怠三者的关系研究 253实证研究设计 273.1研究假设 273.2研究模型 284研究设计 304.1问卷设计 304.1.1工作压力量表 304.1.2心理资本量表 304.1.3工作倦怠量表 304.2数据收集 31