Unit 15 Check-out 饭店专业英语教材.ppt

Leading-in; Leading-in; Part Ⅰ Dialogues;1. What’s this amount for? 2. Are you going to check out today? 3. What’s your room number? 4. Can I have your name and room number? 5. Let me figure out the bill. 6. Shall I draw up your bill for you? 7. Please wait for a minute while I add up your bill. 8. Your final bill hasn’t reached our dept. Please wait for a moment. 9. How would you like to pay your bill, sir? 10. Would you like to see and check if the number is correct? 11. How would you like to make the payment, sir/madam?;Picture: Paying the bill ;C: Good morning, sir. _____________? J: Yes, __________________________. C: Oh, May I _____________________________________? J; Mr. John Smith. Room 2821. C: Ok. Do you have any ________________________________ this morning? J: No. C: Fine. _________including __________________________is 288 US dollars for two days. J: That’s OK. May I pay it by using __________________. C: Yes. Thank you. Here’s ____________. J: Thank you very much. C: Have a good day.;Exercise Ⅲ;B;C;1.您好,请把我的账单拿来。 2.请问，账单包括饮料的费用吗？ 3. 对不起，我觉得账单有些不对。 4、对不起，请稍等，我再核查一下。 ;5.您好，我是1917房间的约翰·史密斯。我想今天上午结账离开。 6.您在本店三天的消费含服务费总计368元。 7.请问，您今天上午在结账前再本店有任何消费吗？ 8.请问，您是用支票还是现金结账？ ;PartⅡ Reading;1. What did business traveler Richard Bergquist have on his mind as he checked out of the Hilton Chicago on Wednesday morning?;3. What kind of business travelers want to draw by a computerized kiosk?;5. Will the automatic check-out kiosk take the place of the staffed registration desk?;1.( ) Richard Bergquist just wanted to check out quickly from the Hilton Chicago on Wednesday morning. 2.( ) Richard Bergquist checked out as the usual guest in the front desk. 3.( ) Few customers know how to do the automated check-in and checkout via computerized kiosks. 4.( ) More and more hotels will install the automated check-in and checkout kiosks. 5.( ) People have to learn how to use the computerized kiosks in the future.;1. What do some travelers fee