bain人力资源人力资源 - 职业生涯-developtheind课件.ppt

DeveloptheIndividuals Key Elements of Effective Leadership Agenda The Importance of Developing People Benefits Agenda How to Develop People Agenda Plan for Growth Skill Plan Myths Skill Plan Imperatives Skill Plan Form Agenda How to Be a Coach Be the Coach Effective Coaching Coaching Content Coaching Process Positive Feedback Tips for Receiving Feedback The Learning Dilemma Reactions to Feedback Handling Pushback (1 of 3) Handling Pushback (2 of 3) Handling Pushback (3 0f 3) Coaching Examples (1 of 2) Coaching Examples (2 of 2) Agenda Goals of the Written Performance Review Performance Review Content The Performance Review Process Prepare to Write the Review Develop the Content Writing Watchouts Prepare to Deliver the Review Conduct the Review Written Feedback Examples (1 of 3) Written Feedback Examples (2 of 3) Written Feedback Examples (3 of 3) Point of Arrival Agenda Key Takeaways DeveloptheIndividuals There are four steps in the performance review process: Develop the Content Prepare to Deliver the Review Conduct the Review Prepare to Write the Review Conduct an interim review Determine areas for improvement at the end of each case For consensus reviews, talk to input reviewers Evaluate performance gaps Determine improvement objectives Identify resources Develop most importance message supported by data Anticipate areas of disagreement Think of how to establish a dialogue Schedule the meeting in advance Keep the appointment Do not allow interruptions Establish a positive and open climate Provide specific examples Listen Make sure the reviewee understands where to focus Check in with the reviewee DeveloptheIndividuals Before writing the review... Conduct at least one interim review with the team member At the end of each case, determine key areas for improvement For consensus reviews, talk to input reviewers flag inconsistencies gain consensus on key messages include other reviewers’ examples and anecdotes submit draft to input reviewers for feedback Develop