管理沟通81基础知识.docVIP

管理沟通8-1基础知识Management Communication Management Communication IntroductionCommunication StrategyEffective ListeningMaking Presentations NegotiatingInterviewingRunning MeetingsWriting References thMary Munter, Guide to Managerial Communication, 4 edition, Prentice Hall, Tsing Hua University Press,1999Michael E. Hattersley, Linda McJannet, Management Communication Principles and Practice, China Machine Press, McGraw-Hill, 1998Ron Ludlow, Fergus Panton, Effective Communication, Prentice Hall, 1997Kitty O. Locker, Business and Administrative th Communication, 5 editio