旅游英语unit9-L14教程教案.pptVIP

Lesson14 Bellman Service Unit9 Concierge Service Teaching Objectives: Ⅰ.Teaching Objectives(教学目标)： By the end of this lesson, you should be able to（本节课你应该学会） 1. Learn how to serve a guest who is stepping into the hotel in English. （学会如何用英语为入住酒店的客人服务） 2.Grasp the new words and expressions about bellman service.（记住关于行李服务的单词和短语） Lesson Plan Warm up Case study Hotel vocabulary Listening Situational conversation Practice Summary Homework 1.Match the New words and the pictures 1)passport ( ) 2 )package ( ) 3)document ( ) 4) registered letter ( ) A D C B 2.Question for discussion The duty of the bellman is very important, do you think it easy to train an excellent bellman? Situational dialogue 　(B: Bellman S: Mr. Smith) B: May I help you with your baggage, sir? S: That’ll be fine. B: Let me take the suitcase for you. S: Thank you. B:Could you tell me your room number? S: It’s room 1106. B: This way, please. We shall take the lift on the right. S: All right. The hotel looks like a maze. B: The hotel has a lot of rooms and the corridors are twisting. S: Very interesting. B: Is it your first time here? S: Yes. By the way, do you have a bar? B: Yes, we have a bar and a cafe on the third floor. Besides, we have a barber’s shop, post service, a billiard room and a bowling alley. S: Very good. Where can I send E-mail and fax? B: You may do these in our Business Center. Oh, here we are,Room1106. S: Thank you for your help. Wait a moment. Eh, this is the tip for you. B: We don’t accept tips, I’m afraid, sir. Hope you will enjoy your stay with us. Goodbye. Useful sentence patterns 1.May I help you with your baggage, sir? 2.Let me take the suitcase for you. 3. Could you tell me your room number？ 4. Where can I send E-mail and fax? 5. Hope you will enjoy your stay with us. Goodbye. Task4 Practice Plaza练习广场 1.Match the words and their Chinese meanings. room number 房号 barber’s shop 理发店 billiard