Tourism supply chain management_ A new research agenda文档.pdf

This is the Pre-Published Version. Tourism Supply Chain Management: A New Research Agenda Xinyan Zhang 1 Haiyan Song, School of Hotel and Tourism Management Hong Kong Polytechnic University Hung Hom, Kowloon, Hong Kong George Q. Huang Department of Industrial and Manufacturing Systems Engineering University of Hong Kong Pokfulam Road, Hong Kong. November 2008 1Corresponding author: hmsong@.hk, Tel: +852 2766 6372; Fax: +852 2362 9362. 1 Tourism Supply Chain Management: A New Research Agenda Abstract This paper seeks to review current research on supply chain management (SCM) within the context of tourism. SCM in the manufacturing industry has attracted widespread research interests over the past two decades while SCM studies in the tourism industry are very limited. Stakeholders in the tourism industry interact with each other to resolve their divergent business objectives with different operating scopes. The potential benefit of considering not only individual enterprises but also the tourism value chain becomes evident. The paper examines the characteristics of tourism products, identifies and explores core issues and concepts in tourism supply chains (TSC) and tourism supply chain management (TSCM). While the literature on TSCM or its equivalents emerges recently, th