如何消除业务与IT之间的鸿沟(PDF).pdf

结易思然 -企业信息化战略规划推荐 Bridging the Gap: Business Ownership of IT Initiatives The Take Away... If the business and the IS organization can reach common understanding of the IT opportunities and their respective ownership roles, the entire enterprise can perform at a new, measurably higher, level. Key Issues Should business needs or IT advances drive IT initiatives? How can alignment between business strategy and IT strategy be achieved? Does ownership mean funding, prioritization, managing and technical advice? Are IT architecture and infrastructure owned by the business? Do Business Needs or IT Advances Drive IT Initiatives? Cost pressure Web-enabled online orders/service/status Service level GPS, RF tags Time to market IT Initiatives Mobile, wireless Globalization Desktop video Personalization Portals, search, KM Business Needs Technology Advances Each factor stimulates the other – neither one is first. Business Responsibility for IT Strategy Enterprise Mission (goal — earnings per share) Value Chain (source of value — competencies) Business Processes (functions performed) Process Goals (opportunities for betterment) Linked Cause Process (how to achieve) Effect Strategy Initiatives (program launch) (measurable change) Objectives (grow, enha