餐饮英语预订.pptVIP

1. Check Homework Role play the dailogues we have learned last class. While watching, the other students need think about how to book a table. 2. Reserving a Table and Confirming  a Reservation 1) Steps of Reservation greeting sentences asking needs( number of people, time and name) restaurant introduction (price, convenience etc.) retell the information showing thanks How large a group are you expecting? How many persons/ people (are you)? How many (are there) in your party? May/Could I have your name?/Could you please tell your name? What time will you be arriving?/About what time,please?/Could you tell me the time? Is there anything else?/Anything I can do? 2) Multiple Bookings: 3) Confirming a Reservation To make sure if guests come for dining by phone/ fax / E-mail/ MSN Contents: guest’s name, arrival date and time, number of people, other requests. tell guest’s confirming number 3. key words and phrases make reservations for = reserve for = book for 预订 non-smoking section 无烟区 smoking section 吸烟区 How may I help you = May I help you = What can I do for you = Is there anything I can do for you May I have your name = Would you mind telling your name 请问您贵姓 Order n.命令；顺序；定单vt.定货；定购 Take order点菜、点酒水 eg.Please take your order.请点菜 anniversary 周年纪念 wedding anniversary??结婚纪念日 appreciate vt.感激；欣赏 eg.I appreciate your help. assure of 向…保证；使…放心 I can assure you of the delicious food. I assure that we’ll try our best booth n.电话亭；（餐厅）包间 eg. information booth 询问处 bunch n.群，串 a bunch of;一群；一束；一堆 a bunch of grape Bunches of 几束；几群 I’m afraid that we’re fully booked=I’m afraid that there are no vacancies left now=I’m afraid that table is reserved Is it possible for you to change the time? Would you like to wait for a moment? Would you please wait in the lounge till I call your name? 4. Role Play and using phrases 5. Listen the dialogue and learn how to confirm a reservation by telephone. make a telephone call Hello, Can