Chaos by design 混沌的的设计.pptVIP

1776 Adam Smith “Wealth of Nations” – enlightened self-interest of individuals contracting separately with each other was sufficient to ensure economic progress 100 years later, the Industrial Revolution led to a new means of organizing people and allocating resources for more complicated tasks “Management” was born – organizing people in different places and with different skills to perform large and complex tasks Served its purpose well for next 100 years Fed the rise of a vast global middle class Provided financial means and the goods and services to bring luxury to the masses Bureaucracy – lots of levels of hierarchy Complex organizations Entrenched corporate cultures Hard to make decisions quickly and act quickly Resistant to change Corporate inertia Rapid globalization Accelerating innovation Relentless competition Forces of “creative destruction” have intensified Accelerating change Lehman Brothers and Bear Stearns can disappear overnight Google and Twitter and Facebook can spring up from nowhere Few than 100 of SP 500 were around in 1957 Mass collaboration – individuals empowered to work together Flexible Agile Able to adjust quickly to market developments Decisively invest in innovation; allocation of resources; overinvest in “what could be,” not “what is” Creating structures that motivate and inspire workers Has to instill in workers the kind of drive and creativity and innovative spirit more commonly found among entrepreneurs Push power and decision-making down the organization Replace bureaucratic structures with ad-hoc teams that come together on projects and then disband Invest heavily in research and development Invest heavily in treating employees well Information gathering needs to become broader and more inclusive (don’t develop all new ideas/products from within company) Harness “wisdom of the crowds” Create feedback loops that allow products and services to constantly evolve in response to new information Change – Innovation - Adaptability Inter