酒店英语训unit 7 Housekeeping.pptVIP

Unit Seven Housekeeping Exercise in Class Task 1 Talking Face to face Task 2 Maintaining a Sharp Eye Exercise in Class Passage One Passage Two Put in Use Kang Hong (K), a trainee room attendant, knocks at the guest room door K: Housekeeping. May I (1) ? Guest (G): Yes, please. K: Good morning, sir. May I (2) your room now? G: No, not now. I’m not feeling well today. K: I’m (3) to hear that. Shall I send for a (4) for you? G: No, thanks. I’ve bought some (5) myself. It has to stay cool. But I’m afraid the minibar doesn’t keep cool. K: Oh, sorry. Let me have a check… Ah, the plug is not tightly (6) in the socket… Would you like me to tidy up a bit in the bathroom? 1. Complete the following dialogue by putting in the missing words. come in clean. sorry doctor medicine inserted G: Okay. But please don’t use the vacuum cleaner (7) in the room. K: I see. (Seeing the guest is going to take some medicine) Well, I’ve (8) on the heating switch on the minibar. You may take the medicine with lukewarm water. G: That’s very kind of you. Will you come and clean my room and replace the linen in two hours? K: Certainly, sir. If you don’t want to be (9) , just place this DND sign outside your door. If it is turned the other way, I’ll know that you want me to clean your room. If you need any help, you may dial 8 or (10) the button over there. I hope you’ll be better soon. anywhere press disturbed turn Put in Use H: Housekeeping G: Guest [There’s a knock on the door.] H: Housekeeping G: （1） .（等一下） I’ll right there. H: （2） ,（如果不方便） I can come back later. [The guest opens the door] G: No, that’s OK. （3）