Issues in Global IT Management在全球IT管理问题.pptVIP

Issues in Global IT Management Global IT Management Environment: Representative World Issues Palvia, P.C., Palvia, S.C.J., Whitworth, J.E.(Ch. 1, pp. 2 – 27) Out-Line Key Issues Research Ives Jarvenpaa (1991) Deans, et al. (1991) Key Issues in Industrialized Countries Key Issues in Other Parts of World Global IT Management Environment Model Discussion Questions Key Issues Research MISQ series of IT/IS issues in the U.S. (Dickson et al., 1984; Niederman et al, 1991; Brancheau et al. 1996). Spread throughout the world: Europe, Canada, Australia, Hong Kong, Singapore, India, African Countries, etc. in the 80’s and the early 90’s Ives Jarvenpaa (1991) Interviews with 25 Sr. Managers in Fortune 500 companies (Qualitative) Issues: Global Business Strategy IT Platform International Data Sharing Cultural Environment Deans, et al. (1991) Mail survey and Delphi method (similar to MISQ series) – iterative interview process to have somewhat agreement among participants. Issues Educating senior personnel Data security Integration of technologies End-user computing Price and quality of telecommunication Key Issues in Industrialized Countries IT Infrastructure Business Process Redesign Distributed Systems Information Architecture Telecom Networks Global IT Management Environment Model Discussion Questions The articles studied today is pretty old. In the industrialized countries (such as US and European countries), what issues do you expect to be in the top of the list now and in the future? Discussion Questions (cont.) The level of economic growth is tied with the issues in IT management. Most of the time, it is safe to say that economic growth will lead to the IT development and adoption. Can you think of the other way around? i.e., what would be an example where IT development will “enable” or “drive” economic growth of a country? * * STRATEGIC ISSUES Key Issues in Newly Industrialized Economies Communication b/w IS and Users Top Management Support IS Strategic Plann