Find It - Fix It Challenge发现-修复它的挑战.pptVIP

2012 Find It – Fix It Challenge? ? 2012 Humantech, Inc. Find It – Fix It Challenge? 2012 Entry Template Humantech Find It – Fix It Challenge? This entry template includes: Instructions on how to complete the template Entry examples Photo guidelines Blank entry slides to use for your entry All entries must include the following information: Job name, company name and location Job description Picture and description of the task prior to the improvement Picture and description of the task after the improvement How to insert a picture: From the menu bar select: Insert → Picture → From File. Locate file on your computer Click OK Note: Photos may need to be resized to fit the slide. Before and after images must be saved as jpg files. Images should be high resolution and formatted to at least 300 dpi. Individual file sizes can not exceed 5MB. Digital images will not be returned. Please upload your completed entry template and original photos to your online entry form. You may access the online entry form at /about/find-it-fix-it-challenge. Humantech Find It – Fix It Challenge? Call Center Employee – Company X, Chicago The call center employee uses the “Hungry Head” postures while supporting the phone. The employee cannot type while one hand is supporting the receiver; she must first write the order on a notepad then enter it into computer, duplicating the task. Before After The employee is provided a headset to eliminate the “Hungry Head” posture, thus reducing neck fatigue. Subsequently, this allows both hands to type the initial order directly into her computer. Entry 1 The distribution center employee packaged boxes on the floor, in a “Butts Up” posture. Additionally, this employee used both the “Twist and Shout” and the “Horizontal Distance” postures to retrieve the next box in queue. The employee was provided a worktable to stage and package the boxes in queue. This reduced “Butts Up”, “Twist and Shout”, and “Horizontal Distance” postures, resulting in