万芳医医师研习Empathy.pptVIP

萬芳醫院醫師研習Empathy 演講者：溫明麗 國立台灣師範大學教授 .tw/~t04008 時間： 2007/09/29（週六） 08:00-12:00 Definitions of empathy 感同身受 設身處地 心中有他者 分享與解除苦痛 觸動其心、贏得信任 無緣大慈、同體大悲 The functions of empathy 建立信心 提高EQ 增進人緣 領導智慧 團隊和諧 溝通能力 合作關係 The usual ways to express: examples Im sorry for your pain. He is remembering his father with pain. Poor Roger. I feel your pain. I understand how you feel. He is remembering his father with pain and also the pleasure of his love for him. Listening Skills 傾聽與複述 感受與回應 複述與支持 共鳴與尊重 理解與建議 Methods for simulating empathy Listening Skills Communication Skills Communication Skills 您的想法是……