项目计划 BRITISH COUNCIL HOME.pptVIP

Project Planning项目计划 A Generic System for Project Management and Client/Customer -Centred Intervention 针对项目管理和以客户为中心的干预的一种通用体系 Project Cycle项目周期 Engage and Communicate参与和沟通 Clarity of understanding is a requirement要求有清晰的理解 Skilful and appropriate approach to partners/client/customers required要求对合作伙伴/客户/顾客采取恰当娴熟的工作方法 Deference to their position 敬重他们的职位 Work With Not At 注重工作中与人的沟通而不仅仅只是工作 Promote Enable everyone’s involvement at all stages 促进并使每个人都能参与到所有阶段 Assess and Plan评估和计划 What issues exist? 存在什么问题？ Who defines the issues? 由谁来定义这些问题？ What needs to be done? 需要做什么？ What could be done? 能做什么？ Who supports this? 有谁支持？ What is the scale? 什么规模？ What resources are required? 需要什么资源？ Where will resources exist? 资源在哪里？ Assess and Plan评估和计划 What / How / Who will Act 做什么/怎样做/谁来做 Agree roles 确定角色分工 For how long? 多长时间？ Create a schedule/plan – write it down创建时间表/计划－予以记录 Agree milestones and interim review meetings 确定里程碑和中期评审会议 Create an incremental recording system创建增量记录系统 Intervene Take Action干预并采取措施 Regularly refer to Plan 定期查阅计划 Level of flexibility from plan? 计划的灵活性？ Responsiveness to clients/customers对客户的响应度 Regularly record activities and outcomes定期记录活动和成果 Be consistent in all actions – avoid uncertainty – avoid creating confusion在所有行动中保持连贯一致－避免不确定性－避免产生混淆 Regular communication meetings定期的沟通会议 Review Outcomes评审成果 Prepare reports related to the planned/expected outcomes 就计划/预期的成果编写报告 Hold review meetings with all parties involved 与所有参与方举行评审会议 Agree outcomes and record the meetings确认成果并记录会议 Plan reflection/debrief sessions对思考/汇报的时间进行计划 Personal contemplation 个人思考 Reflect on Learning 对学习进行反思 Review the entire process from Engagement and Communication onwards对从参与和沟通开始起的整个过程进行反思 Was the initial approach appropriate? 初步工作方法是否适宜？ Was the assessment accurate? 评估是否精确？ Was the planning focused? 计划是否抓住了重点？ How difficult was the intervention?干预的困难程度如何？ Did reviews provide good information?通过评审，是否提供了有价值的信息？ T