写给ABC公司销售经理EdwardLee先生.PPT

Warm-up Private Confidential　 Registered Express　　　　　 Ordinary Mail　　 Immediate (Urgent) Printed Matter　　 Functions of Business Writing To inform To influence To entertain Courtesy 礼貌 Dear Sirs, we are sorry you have misunderstood us. Dears Sirs, we are sorry we didn’t make ourselves clear. We cannot understand why you have had trouble with these articles. We presume that there must be some reasons for you having trouble with these articles. Suggested Language Styles Change the commanding tone into requesting tone; Use the past subjunctive form; Avoid over-emphasizing your own opinion or irritating your partner; Passive voice should be adopted accordingly; Avoid using the words with forcing tone or arousing unpleasantness; Use expressions about joy and willingness, thanks and regret, etc. Correctness 正确 Enclosed is the copy of receipt. Enclosed is a copy of the receipt. I am looking for another sales channels. I am looking for other sales channels. Conciseness 简洁 We do not anticipate any increase in prices in the near future. We do not expect prices to rise soon. Owing to the fact that your competitor’s price is much lower than yours, we cannot accept your offer. Because your competitor’s price is much lower than yours, we cannot accept your offer. Rewrite: We wish to take this opportunity to thank you for your sincere cooperation. Thank you for your sincere cooperation. Will you please send us a reply during the month of March, or even before March 4, if you are rushed, for that would suit us just as well, for which a stamped envelope is enclosed. Will you please send us a reply in the enclosed envelop before March 4? We require a full-automatic washing machine which is of the new type. We require a new-type full-automatic washing machine. Clarity 清楚 Suggested Language Styles Try to use the unambiguous words; Try to use the concise and accessible expressions; Pay attention to the position of modifier; Pay attention to the obj