Hoshin Kanri - strategic business improvement文档.pptVIP

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Hoshin Kanri - strategic business improvement文档.ppt

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Hoshin Kanri - strategic business improvement文档

Problem Composition: 1987 and 1994(Industry Average Problems Per 100 Cars) 166 110 Water Leaks Steering and Handling Temperature Control Brakes Transmission Wind Noise Body Interior Exterior Paint Moldings Squeaks Rattles Engine Electrical Accessories 2005? 2010? 28 19 24 9 18 12 17 12 17 11 16 14 11 8 9 5 8 5 7 6 6 5 6 4 1987 1994 This should have been the 2005 target Steering Group meeting Set up project office and facilities Identify key resources Plan Steering Group meetings Brief and train combined teams Develop communication plan Brief managers Mobilisation Plan. Analyse. Develop, implement Hoshin Implementation Outline Plan October/November November onwards Project Support Communication Change/program mgt Customers Employees Organisation Suppliers etc Design and innovation Processes Technology etc Finance Prioritiseopportunities Establish KPIs (use QFD) Plan for roll out and deployment Monitor Cost/ benefits Implement Review Update PDCA “as is” Analysis Process Map B/mark best in class Agree target perf’mnce Identify Improvement opp’s MEASURE KEY PERFOMRANCE INDICATORS (kpiS) CURRENT PEFORMANCE TARGET DATA SOURCE WHEN WHO COLLECTS Time reduction Average time from start Feas’y and start of constrn (Wks) ? PTS M PMs Cost reduction % reduction in project cost % reduction in whole life cost 2% (￡2.4 m) ? - 15% PTS PTS A PMs Time predictability % change from feasibility time in Form N to actual % change from estimated design time in Form N to actual % change from estimated construction time to actual % change from tender construction period to actual % change from est. construction start date to actual ? ? ? +16% +20% PTS PTS PTS PTS PTS M PMs Cost predictability % change from feasibility time in Form N to actual % change from estimated design time in Form N to actual % change from estimated construction time to actual % change from tender construction period to actual % change from est. construction start date to actual ? +30% +