《供应链运作参考模型》.pptVIP

Supply Chain Operations Reference- model (SCOR) Overview Scott Stephens Chief Technology Officer Supply-Chain Council, Inc. SCC Organization - Chapters and Staffing SCC Leadership Teams Membership 750+ SCC members, Composition 40%: Practitioners 25%: Enabling Technology Providers 20%: Consultants 15%: Universities, Associations, Government Organizations Current Technical Projects Supply Chain Operations Reference-model (SCOR) Overview What is a process reference model? Process reference models integrate the well-known concepts of business process reengineering, benchmarking, and process measurement into a cross-functional framework SCOR is structured around five distinct management processes SCOR Boundaries SCOR Spans: All supplier / customer interactions Order entry through paid invoice All physical material transactions From your supplier’s supplier to your customer’s customer, including equipment, supplies, spare parts, bulk product, software, etc. All market interactions From the understanding of aggregate demand to the fulfillment of each order Returns SCOR Boundaries (cont’d) SCOR does not include: Sales administration processes Technology development processes Product and process design and development processes Some post-delivery technical support processes SCOR assumes but does not explicitly address Training Quality Information Technology (IT) administration (non-SCM) SCOR Project Roadmap Mapping material flow Mapping the execution processes Identifying Plan Activities Linking Supply Chain Performance Attributes and Level 1 Metrics Level 1 Performance Metrics Supply Chain Scorecard Gap Analysis Decomposing Metrics Performance Measurement Cascading Dependent Metrics to Level 2 Implementation Issues SCOR Implementations Vary in scope and objective Green Field Distribution analysis Planning Improvements Change Management / COTS-Consultant Selection How to conduct an ROI evaluation Senior Management support vs. Middle Manager resistance Project timelin