信息系统复习参考.docVIP

PAGE PAGE 1 Copyright ? 2012 Pearson Education, Inc. Management Information Systems, 12e (Laudon) Chapter 2 Global E-Business and Collaboration 1) Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information. Answer: TRUE Diff: 1 Page Ref: 45 AACSB: Reflective Thinking CASE: Content Objective: 2.2 2) You would use an MIS to help decide whether to introduce a new product line. Answer: FALSE Diff: 2 Page Ref: 47-48 AACSB: Analytic Skills CASE: Analysis Objective: 2.3 3) Online collaboration tools eli