6sigmaactionplan（英文版）.pdfVIP

Tired of struggling to solve key business problems? Your Six Sigma Simplified Million Dollar Money Belt™ Action Plan A Proven Methodology For Increasing Productivity and Profits Jay Arthur - The KnowWare® Man KnowWare International, Inc. 2244 S. Olive St. lifestar@ Denver, CO 80224 (888) 468-1537 © 2002 Jay Arthur (888) 468-1537 1 Six Sigma Action Plan Six Sigma Simplified Six Sigma What Is Six Sigma? Targets Six Sigma is a results-oriented, project-focused approach to quality. Its a way of measuring and setting targets for reductions Sigma (σ) Defects/Million in product or service defects that is directly connected to customer 1 690,000 requirements. These reductions in the cost of poor quality trans- 2 308,733 late into cost savings and competitive advantage. Sigma, σ, repre- 3 66,803 sents one standard deviation from the average or mean. Most 3.5 Avg 30,000 control charts set their range at +3s, but Six Sigma extends three 4 6,210 more standard deviations. At six sigma, there are only 3.4 parts 5 233 per million (PPM) defective. 6 3.4 In Built To Last, (Collins 1997), the authors mention the need for a BHAG or Big Hairy Audacious Goal. Using Six Sigma as a guide, you can measure your current performance in defects per million and set a BHAG of reaching the next level sigma. Set a goal to reach 5 sigma, estimating 18-24 months per sigma. The