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商务英语沟通与技巧Business English Communication and Skills 开封大学《商务英语沟通与技巧》精品课程建设组 电子沟通Communicate Electronically Chapter 12 Communicate Electronically Learning Objectives （学习目标） Introduction Main Contents Summary （摘要，概要） Acting out Chapter Reference 1.Know the basics of computer system 2.Know the types of hardware(硬件） in computer application（应用） Introduction We now live in “the information age.” Success in business is based in large part on how much information someone has and how he or she is able to use that information. Computers, the basic tools of electronic information processin