护理程序化管理对提高手术室护理质量效果观察.docVIP

护理程序化管理对提高手术室护理质量效果观察 　　[摘要]目的 探讨护理程序化管理对手术室护理质量的影响。方法 选择2014年12月～2015年12月在我院手术患者100例，随机分为观察组和对照组，各50例。对照组实施常规手术室护理，观察组实施程序化管理护理干预措施，调查两组患者护理满意度，对两组护理质量进行评分。结果 观察手术室环境管理质量评分、手术室人员服务质量评分、手术室安全管理质量评分分别高于对照组，差异有统计学意义（P0.05）。观察组护理满意度优于对照组，差异有统计学意义（P0.05）。结论 护理程序化管理有助提高手术室护理质量，提高患者护理满意度，效果显著。 　　[关键词]手术室；护理；护理程序化管理；护理质量；护理满意度 　　[中图分类号] R248.2 [文献标识码] A [文章编号] 1674-4721（2016）06（b）-0180-03 　　Effect of nursing process management on improving the quality of nursing in operation room 　　LUO Xue-qiong HONG Wei-lan LIU Gui-hua 　　ICU，People′s Hospital of Boluo County in Guangdong Province，Boluo 516100，China 　　[Abstract]Objective To explore the effect of nursing procedure management on nursing quality of operation room.Methods 100 cases of surgical patients in our hospital were selected from December 2014 to December 2015，and they were randomly divided into observation group and control group，50 cases in each group.The control group was given routine operation room nursing，and the observation group was implemented the program management nursing intervention measures.The patients nursing satisfaction in the two groups was investigated，the score of nursing quality in the two groups was evaluated after nursing intervention.Results the scores of quality of environmental management，service quality and safety management in operation room in the observation group were higher than that of control group，and the difference was statistically significant （P0.05）.The nursing satisfaction in the observation group were better than that of control group，and the difference was statistically significant （P0.05）.Conclusion The nursing process management can improve the quality of nursing in operation room，improve the patients nursing satisfaction，and the effect is remarkable. 　　[Key words] Operation room；Nursing；Nursing program management；Nursing quality；Nursing satisfaction 　　手术室护理管理水平的优劣对手术质量和患者满意度有着直接影响，加强对手术室护理质量管理对提高手术室护理水平至关重要[1-2]。程序化管理是根据工作内在逻辑而制定的一系列相关操作程序。手术室护理程序化管理是根据手术室护理特点而制定的一