常熟移动公司员工流失原因及对策研究-工商管理专业论文.docx

PAGE PAGE IV 常熟移动公司员工流失原因及对策研究 中文摘要 常熟移动公司员工流失原因及对策研究 中文摘要 科学技术是第一生产力，而人又是生产力中最活跃的因素，企业要发展，人才是 关键。员工离职问题成为许多企业心头永远的痛，那么怎样才能留住人才，将员工流 失控制在合理范围内，使得企业在激烈的市场竞争中立于不败之地，是现代人力资源 管理的重点问题。一定的员工流失率有助于保持企业的活力，一是可以淘汰低素质的 员工，二是有助于员工竞争意识和创新精神的提升。本文主要研究如何减少员工的主 动流失，即把企业需要的人才留住。 本文通过对常熟移动公司 2010-2012 年离职员工的调查分析以及与人力资源部门 相关人员的沟通交流，以实际工作体会为基础，总结出常熟移动公司员工离职的影响 因素主要包括组织和非组织因素，并针对主要的影响因素提出了留住人才的对策。在 “工作嵌入理论”、“马斯洛需求层次理论”、“赫茨伯格双因素理论”、“马奇西 蒙模型”、“普莱斯模型”等理论指导下，笔者认为应该加强招聘体系、育人用人机 制、员工职业生涯规划、激励机制、企业文化、离职管理等方面的建设工作，以期留 住企业想留的人才，为企业可持续发展提供保证。 关键词 ：常熟移动；员工流失；现状分析；对策 作 者：庄中子 指导老师：夏永祥 Abstract Researchs on the reasons and measures of the staff turnover of Changshu Mobile Corp Researchs on the reasons and measures of the staff turnover of Changshu Mobile Corp Abstract The competition in 21th Century is science and technology, the competition of science and technology in the final analysis is the competition of talents. People is the most active factor of productivity. The talent is the key of the enterprises development. Staff turnover has become the biggest problem in many enterprises anyway. So how to retain talents, keep the staff loss control in the reasonable scope, make enterprises remain invincible in the fierce market competition, is the key problem of modern human resource management. A certain staff turnover rate helps to maintain the vitality of enterprises, firstly it can eliminate the low quality of the staff, secondly it can improve staff awareness of competition and innovation spirit. This paper studies how to reduce the loss of active employees, namely the talents which companies need. Based on the investigation and analysis of the former employees of Changshu Mobile(2010-2012) and communication with HR related personnel, with the actual work experience, I summed up the factors of employee turnover of Changshu Mobile including organizational and non-organizational factors.And offered the main factors for the proposed measures to retain talent. With the guidance of the Work embeddi