工作倦怠与工作压力源与工作满意度关系研究.pdfVIP

33 4 () ol. 33 No. 4 2009 8 Journal ofNanjing University ofScience and Technology (NaturalScience) Aug. 2009 江卫东, 陈丽芬 ( , 210094) : 该文旨在分析制造型企业基层管理者工作倦怠与工作压力源和工作满意度之间的 系对问卷调查所获取的数据进行了路径分析, 结果表明:数量上的角色过载角色混淆角色 冲突对情绪衰竭和消极怠慢具有显著的正向直接影响, 数量上的角色过载角色混淆和责任感 对职业效能感具有显著的负向直接影响; 数量上的角色过载角色混淆和角色冲突通过影响中 介变量工作满意度对工作倦怠的 3 个维度产生了部分间接影响, 工作压力源对工作倦怠 3 个维 度的影响, 大多是以直接影响为主的; 质量上的角色过载对工作倦怠的 3 个维度不存在显著 影响 : 制造型企业; 基层管理者; 工作倦怠; 工作压力源; 工作满意度 : F 406. 15 : 1005- 9830(2009) 04- 0548- 07 R elation ship Between Job Burnout and Job Stressors and Job Satisfaction JIANGW ei-dong, CHEN L-i fen (Schoolof Econom ics andM anagem ent, NUST, Nanjing 210094, China) Abs tract: This paper ami s to explore the relationship bewt een job burnout and job stressors and job satisfaction of the basic levelmanagers in manufacturing enterprises. The data from questionnaire surveys are processedw ith path analysis. The results show thatquantitative role overload, role amb-i guity and role conflicthave significantly positive directeffect on emotional exhaustion and cynicism. Quantitative role overload, role ambiguity and responsibility have significantly negative direct effect on professionalefficacy. Quantitative role overload, role ambiguity and role conflicthave partial in- direct effect on 3 dmi ensions of job burnoutby mediator job satisfaction. The effect of job stressors on 3 dmi ensions of job burnout is very direct. Qualitative role overload has no significant effect on 3 dmi ensions of job burnou.t K ey w ords: manufacturing enterprises; basic levelmanagers; job burnout; job stressors; job satis- faction : 2008- 09- 17 : 2009- 04- 20 : ( 06