5S管理法在妇幼保健机构门诊药房中应用.PDFVIP

5S 管理法在妇幼保健机构门诊药房中的应用 ＊ 张瑞杰 （秦皇岛市妇幼保健院，河北秦皇岛 066000） 中图分类号 R95 文献标志码 A 文章编号 1001-0408（2014）17-1592-04 DOI 10.6039/j.issn. 1001-0408.2014.17.18 摘 要 目的：规范门诊药房药品管理，促进门诊药房调剂工作效率提高。方法：运用5S 管理法（整理、整顿、清扫、清洁、素养）加 强门诊药房药品管理，并评价实施后效果。管理措施包括清点整理门诊药房全部药品和物品，重新定位、定量摆放；建立制度规范 操作流程，加强教育培训；清除工作垃圾，创造整洁的工作环境卫生，并将日常工作做到制度化和常规化等。结果与结论：实施5S 管理后与实施前比较，妇科、儿科处方调剂速度提高28.4％、41.2％，调剂差错数量由137例减少为38例，过期药品报损数量由17 盒减少为2盒。5S 管理法应用于门诊药房减少了调剂差错、提高了工作效率。 关键词 5S 管理法；门诊药房；药品摆放；调剂差错；工作效率 Application of 5S Management Method in Outpatient Pharmacy of Maternal and Child Health Care Insti- tutions ZHANG Rui-jie （Qinhuangdao Maternal and Child Health Hospital ，Hebei Qinhuangdao 066000，China ） ABSTRACT OBJECTIVE ：To standardize the management of drugs in outpatient pharmacy ，and to promote the efficiency of drug dispensing in outpatient pharmacy. METHODS ：5S management method （arrange ，rectify ，rid ，clear ，personality ）was used to enhance the management of drugs in outpatient pharmacy. The effects of the method were evaluated. The management measures are as follows ：check and arrange all drugs and articles ，relocate and rearrange quantitatively ；establish standard operation proce- dure ，and strengthen education and training ；clean up garbage ，create a clean working environment and institutionalize and normal- ize daily work. RESULTS CONCLUSIONS ：Through the implementation of 5S management method ，gynecological and pediat- ric prescription dispensing speed increased by 28.4％and 41.2％，respectively ；dispensing error decreased from 137cases to 38cas- es ；the number of expired drugs reported loss decreased from 17boxes to 2 boxes. 5S management method reduces the dispensing error and improves work efficiency of outpatient pharmacy. KEYWORDS 5S management method ；Outpatient pharmacy ；Drug arrangement ；Dispensing error ；Work efficiency