SpokenEnglishforCabinAttendants-南京航空航天大学金城学院.ppt

Spoken English for Cabin Attendants Unit 1 The Cabin Crew Introduction to this Course 18 units Part A Dialogues in the Cabin Part B Communication Functions Part C Pronunciation and Intonation Part D Aviation Language Unit 1 The Cabin Crew 1. Lead-in. 2. Dialogues study. 3. Announcements 4. Aviation Language Lead-in Cabin 1. 小木屋 uncle Tom’s cabin 2. 客舱 Crew: 组，队 Cabin crew:乘务组 Flight crew:飞行组 Air crew Ground Crew Cabin Crew CA Cabin Attendant Flight Attendant Steward/Stewardess Air Host/Hostess Cabin Crew A Flight Attendant, To Be or Not to Be? Dialogues Study Part A Dialogues in the Cabin Part B Communication Functions Greetings: Hello /hi How are you? How do you do ? Nice to meet you. Good morning/afternoon, evening.//Morning. Useful Expressions: We’re happy to be of service to you. Welcome board. I hope you have a pleasant flight. Introductions: My name is …. I am … May I introduce myself? Let ( allow) me (to ) introduce myself. Useful Expressions : My service number is … I’m in charge of first class/economy class Announcements Airport Announcements sample 国内航班全程广播词 1 Boarding 早上（下午、晚上）好，女士们，先生们： 欢迎乘坐_____航班。如果您找不到您的座位，请向我们的客舱服务人员询问。您的座位号码位于行李架上方。 请确保您的手提行李放置在行李架内或座椅下方。请不要放置在通道及紧急出口处。 请您尽快入座，保持走道畅通，以方便后面旅客登机。 感谢您的合作。 Greetings 早上好，女士们，先生们： 欢迎乘坐———航班。 我是____,本次航班的乘务长。在飞行中，我将和我的同事们竭诚为您服务。谢谢。 女士们先生们，我们的飞机将于几分钟后起飞。请您坐在座位上，系好安全带。收起小桌板，调直座椅靠背。 按照规定，本公司所有航班均属无烟航班。在飞行中，请不要抽烟。 感谢您的合租，希望您旅途愉快。 Aviation Language CAUC: 中国民航大学 Civil Aviation University of China NUAA：南京航空航天大学 Nanjing University of Aeronautics and Astronautics 南京航空航天大学金城学院 Nanhang Jincheng College