Stratford-on-Avon District Council Customer ….pptVIP

Customer Satisfaction IndexApril 2010 RESULTS Overall ResultsFor Each Service Individual ResultsBy Service(All Respondents)The results for each service requirement are shown with the worst score first and the best score last. This creates our “Priorities for Improvement”.  Individual ResultsBy Service(Users of a Service in Last 2 Years) Overall Views of Council Services (All Respondents) APPENDIX A(Respondent Profile) APPENDIX B(Base Sizes) CSI Score for Street Cleaning= 73.5% CSI Score for Council in General = 73.1% CSI Score for Council Tax= 77.