法兰克酒店管理系统的研究与开发-软件工程专业论文.docx

摘 要 现代化的酒店是集客房、餐饮、通讯、娱乐，商务文化及其他各种服务与设 施为一体化的消费场所，酒店管理系统更是一个酒店单位不可缺少的一部分,它的 内容对于企业的决策者和管理者来说都是至关重要的。法兰克酒店管理系统主要 是针对这作为使用对象而开发的，作为一个经典的信息管理系统（MIS），其系统 开发任务主要包括数据库的设计与维护、应用程序的开发等二个方面。对于前者 要求建立起的数据库具有完整性和一致性，而后者则要求程序界面友好、功能完 备等特点。经过详细的分析，选用微软公司的 Visual Basic 6.0 作为开发工具，利 用其提供的集成开发环境及各种控件，尤其是对数据库的支持完成对数据库的各 种操作，达到对酒店管理的目的。此系统模块化开发、拆卸方便、高度集成，对 酒店中大量动态、错综复杂的数据和信息进行及时准确的分析和处理，吸收了客 户关系管理(CRM)，企业资源计划(ERP)等先进的管理思想。酒店管理系统主要分 为九个模块：酒店前台管理模块、餐厅管理模块、仓库管理模块、客房部服务管 理模块、工程管理部门模块、保安管理部门模块、车房管理部门模块、签单客人 管理模块、娱乐管理部门模块。具有操作简单、界面友善、灵活性好、系统安全 性高、运行稳定等特点。 关键词：酒店管理系统，集成开发环境，数据库，软件开发 ABSTRACT The modern hotel is an integration of consumer which has restaurants, communications, entertainment, cultural and other types of business services and facilities. The Management Information System of Hotel is an indispensable and essential part for enterprises decision-makers or managers. It is developed to manage hotel rooms. For a classical Management Information System, it should contain the design and maintenance of database, the development of Customer Application. The former requires that it set up a database that has integrity and separation, and the latter must have some features that are friendly interface and complete functions etc., I select Visual Basic 6.0 in Microsoft Company for the development tool after the detailed analysis. Making use of the integrated development environment and all kinds of control tools that VB 6.0 provides, it can manage the hotel because the support of database can finish the various operations to database. This modular system development, demolition convenient, highly integrated, a large number of hotels in the dynamic and complex data .It analysis and process information and accurate, digests advanced management thinking of the Customer Relationship Management (CRM) and the Enterprise Resource Planning (ERP). The Management Information System of Hotel consists of nine modules: the hotel front desk management module, restaurant management module, warehouse manag