商务英语沟通商务活动情景对话材料.docVIP

商务活动情景对话参考材料 第一章Ticket Booking Service （票务预订） 第一章 Situation Description One student plays the role of a customer who would like to book an air or train ticket and another student as a reservation office clerk. The customer needs to specify his/her requirements. The clerk should provide detailed information as per the customer’s requirements and can also give the customer some suggestions. Model 1 B: Good morning. May I help you? G: Yes, I’d like to fly to Guangzhou on Saturday. Could you book tickets for me? B: You have to book the tickets five days in advance. Now it’s the busy season for tra