南京工程学院 质量说管理第9讲 持续改进.pptVIP

Kaizen A philosophy of continually improving all areas. Personal life, home life, social life, working life Workplace: continuous improvement involving everyone- managers and workers alike Kaizen Quality: There is very little agreement on what constitutes quality. In its broadest sense, quality is anything that can be improved. When speaking of “quality” one tends to think first in terms of product quality. When discussed in the context of KAIZEN strategy nothing could be further off the mark. The foremost concern here is with the quality of people. … Building quality into people means help