服务人员英语礼貌用语30句.doc

??服务人员英语礼貌用语30句 1．早晨好。中午好。晚上好。 Good?morning/afternoon/evening. ???2．欢迎您光临我们饭店。??? Welcome?to?our?Hotel. ????3．旅游愉快吗？?????? Did?you?have?a?nice?trip? ???4．我是接待员/服务员。 ???I?am?receptionist.??(waiter／waitress)． ???5．需要我帮忙吗? ???What?can?l?do?for?yon? ???6．请稍等一会儿。 ???Just?a?moment,?please. ???7．很高兴为您服务。 ???I?am?always?at?your?service ???8希望您在这里住得愉快。 ???I?hope?you?will?enjoy?your?stay?with?us?here. ???9．对不起，给您添麻烦。 ???I?am?very?sorry?to?have?caused?you?so?much?trouble. ???10.如果您需要什么帮助，请及时告诉我。 ???Just?let?me?know?if?there?is?anything.?I??can?do?for?you?. ???11．这边请。?? This?way，please． ???12.?请走这边。 Would?you?care?to?step?this?way，please? ???13．不客气。 ???You?are?welcome／“Not?at?all／It“s?my?pleasure． ???14.为宾客服务是我们的荣幸。 ???It“s?our?pleasure?to?serve?our?guests ???15．您先请。请跟我来。 ????After?you．Follow?me?,please. ???16．对不起，我马上就过来。 ???Excuse?me，I?will?be?with?you?in?a?minute.． ???17．能告诉我您的姓名吗? May?l?have?your?name? ???18．对不起，止您久等了； ???Sorry?to?have?kept?your?waiting. ???19．您能填一下这张表吗? ???Would?you?please?fill?in?this?form? ???20．您如何付账，是现金还是信用卡? ???How?are?you?going?to?pay，in?cash?or?by?credit?card? ???21．对不起，我能进来吗? ???Excuse?me，may?l?come?in? ???22.?一直往前走。向左转、向右转。 ???Go?straight?ahead．Turn?left,turn?right. ???23．您可以坐这部电梯到客房； ???You?may?go?to?your?room?by?this?elevator.． ???24．我马上为您查一下。 ???Let?me?have?a?cheek?for?you. ???25．请坐。 ???Take?a?seat．please． ???26．我来为您指路。 ???I“ll?show?you?the?way· ???27．祝您旅途愉快。 ???Have?a?good?trip ???28．祝您生意兴隆。 ???I?wish?you?a?good?business． ???29.欢迎您下次再来。 You?are?welcome?to?stay?with?us?next?time． 30．希望再次为您服务。 I?am?looking?forward?to?serving?you?once?again ? 星级酒店初级英语服务用语? 1) Words and expressions for daily use(日常用语) after在…之后 assure保证 about关于…… afraid害怕 against与…相对的 anything任何事 beg乞求 before在…之前 behind在…后面 begin开始 bitter苦的 bother打扰 book书，预定 ceiling天花板 clock钟 congratulations祝贺 Christmas圣诞 color颜色 complaint投诉 call呼叫，电话dark黑的，暗的 discount折扣 direction方向 downstairs下楼 day天，日子 date日期 delicious美味的 end终点 enjoy喜欢，享