天津海河悦榕庄酒店员工流失分析及对策研究.docVIP

沈阳工学院 本科毕业论文 论文题目：天津海河悦榕庄酒店员工流失原因分析及对策 学 院：_____ 　 专 业： 班 级：＿___ ＿＿__ 学 号：＿___ ＿＿__ 学生姓名：＿＿＿ ＿_____ 指导教师：＿_ _ ＿＿ 2016年 3 月 日 摘要 近年来，随着人民生活水平的提高，酒店行业得到了飞速的发展。酒店业是国民经济各行各业中发展最快的行业之一。但是，随着酒店业的蓬勃发展，酒店员工流失现象越来越严重，不仅造成了酒店企业技能和经验的流失，酒店的品牌信誉受损，员工的忠诚度和凝聚力降低，而且直接威胁到酒店企业的生存与发展。 本文从酒店、个人两个层面对酒店员工流失原因进行分析，旨在通过对人力资源相关理论的研究与分析，结合国内外酒店发展的现状分析，以天津海河悦榕庄酒店员工流失分析及对策为酒店研究背景，全面分析总结该酒店人才流失的原因并提出相应对策，以达到降低酒店成本，保证酒店的优质服务，提高酒店市场竞争力的目的。 关键词：酒店；员工流失；分析；对策 Abstract: In recent years, with the peoples living standards increase, the hotel industry was booming. the hotel industry is the fastest growing economy in all trades and industries. however, as one of the hospitality industry is booming, the hotel staff wastage is more and more serious, not only caused the hotel business skills and experience of loss, the credibility of the brand and employee loyalty and cohesion, and direct threat to the hotel business survival and development. From the hotel, two aspects to the hotel staff erosion cause analysis, on human resources related to the theory of research and analysis, which combines the development of the present analysis, ltd. shouguang chele hotel for the comprehensive review of background research and analysis the cause of the brain drain and the corresponding countermeasures in order to reduce the costs and ensure the quality of service and the market competitiveness. Keywords: hotels; Staff turnover; Analysis; Countermeasures 目录 TOC \o 1-3 \h \z \u HYPERLINK \l _Toc445541010 绪论 PAGEREF _Toc445541010 \h 1 HYPERLINK \l _Toc445541011 1 理论综述 PAGEREF _Toc445541011 \h 2 HYPERLINK \l _Toc445541012 1.1员工管理及员工流失的概念 PAGEREF _Toc445541012 \h 2 HYPERLINK \l _Toc445541013 1.2员工管理的重要性分析 PAGEREF _Toc445541013 \h 2 HYPERLINK \l _Toc445541014 1.3员工在酒店中的重要性分析 PAGEREF _Toc445541014 \h 3 HYPERLINK \l _Toc445541015 1.4员工管理的理论概述 PAGEREF _Toc445541015 \h 5 HYPERLINK \l _Toc445541016 2 天津海河悦榕庄酒店员工流失现