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Unit2 Main task 参考课件 A complaint letter 1. Would you like a big robot or a small one? 2. What would you like your robot to do for you? 3.How long would you like your robot to work every day ? 4. How long do you think the robot’s batteries should last for? 5. How often should your robot need to be checked? 6. How long do you expect your robot to last? Discuss: what is your ideal robot? Reading the questionnaire: your ideal robot 1.Model number of your robot: HUGO123BB 2.Power Your robot’s batteries should last for: 2 days 1 week 2 months 3.Work hours Your robot should work for: 8 hours every day 12 hours every day 24 hours every day √ √ 4.Type of work The most important thing your robot should do is to: help you with your homework make your lunch clean our shoes 5.Size How big should your robot be? very small medium large √ √ 6.Checking How often should your robot need to be checked? never every 3 months every 6 months 7.Lifespan How long do you expect your robot to last? 1 year 10 years 20 years √ √ Reading a complaint letter Daniel’s expectations The robot Power 2 months Work hours 24 hours every day Type of work help him with his homework Size medium Checking every 6 months Lifespan 20 years 1 week very lazy small need checking 2 weeks need to be instructed How to complain 1.Tell them that you are not satisfied directly. e.g. I am not at all satisfied with it. I am unhappy with it. 2.Tell them what it should be like. e.g. I think it should last for … I expect … to last for … 3.Tell them your requirement. e.g. Therefore, I would like to get my money back. Daniel’s complaint letter sender’s address receiver’s address date greetings Rm 702, Happy House 155 Summer Road Sunshine Town 22nd March Friendly Robots Co Ltd 100 Sun Street Sunshine Town Dear Sir/Madam main body subject
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