杭州市交通协管员的工作满意度与离职倾向的关系研究-行政管理专业论文.docxVIP

浙江大学硕士学位论文 浙江大学硕士学位论文 杭州市交通协管员的工作满意度与离职倾向的关系研究 Abstract Traffic assistant police actively participate in all aspects of the transportation infrastructure construction and public security work．They greatly alleviate the problem of insufficiency of manpower and contribute to maintaining traffic order， preventing and reducing traffic accidents．As a new group，traffic assistant work has a strong special．Facing the social services，working conditions，career prospects， benefits and other factors，job satisfaction looks more important to traffic assistant police． Traffic assistant police is the object of this study．The purpose of this study is to evaluate job satisfaction and turnover intention of traffic assistant police。ARer the paper research and the interview on Hangzhou traffic assistant police，We get data through a questionnaire survey in order to explore the influencing factors of job satisfaction，the relationship between job satisfaction and turnover intention．After the statistical data analysis by using SPSSl2．0．We get results as follows： (1)The main influencing factors ofHangzhou traffic assistant police’sjob satisfaction include interpersonal and social support，the unit itselfwork itsel￡the working environment and conditions，return ofwork in five aspects．According to the statistical analysis，we find that these five areas can be well used in the evaluation of Hangzhou traffic assistant police’s job satisfaction． (2)Generally speaking，Hangzhou traffic assistant police’s job satisfaction is not very high．Specifically，they are quite smisfied with income stability，colleagues， family support and the unit itself,ere．What make they not satisfy include promotion， pay，social respect，work environment，and other aspects． (3)Different demographic variables have significant differences in Hangzhou traffic assistant police’sjob satisfaction and turnover intention． (4)Hangzhou traffic assistant police’s job satisfaction and turnover intention are negative corr