酒店培训产品知识手册.docVIP

PAGE Information Booklet 酒店产品知识手册 WE CAN DO!We do hope that this Information Booklet makes you understand our hotel’s products and service better , improve your self –confidence so that you could deliver attentive service to our guests. Moreover, we would try our b WE CAN DO! 我们希望这本《酒店产品知识手册》可以使您更加了解酒店的产品和服务，增强您的自信心；并在此基础上，为我们的客人提供更为周到的服务。我们也将定期修正这些信息，力争给您带来最新的资讯。 Since not all answers in this booklet be correct. However, we believe that own answers would be more professional. This complemented with your positive ‘CAN DO’ service concept and understanding of the hospitality industry would